top of page

Refund Policy

At Agrawal Homeo Clinic, we are committed to providing genuine, high-quality homeopathic care. This Refund Policy outlines the circumstances under which refunds may be issued for consultation fees and homeopathic medicines purchased through us. We encourage patients to read this policy carefully before booking or ordering.

​

1. Consultation Fee Refund

2. Medicine Refund Policy

 

Homeopathic medicines are healthcare products. Refunds are handled as follows:

​

  • Incorrect/Damaged Medicines Received: If you receive a product that is incorrect (wrong medicine, wrong potency) or damaged in transit, you are eligible for a full refund or replacement. A photograph/video of the incorrect/damaged product must be shared with us within 48 hours of delivery.

  • Expired Medicines Delivered: Full refund or replacement, subject to verification.

  • Change of Mind / No Longer Required: No refund will be issued once homeopathic medicines have been dispatched, as they are healthcare items and their integrity cannot be verified upon return.

  • Partial Consumption: Refunds are not applicable on partially used medicines.

  • Allergic Reactions / Side Effects: Homeopathic remedies are prepared in ultra-dilute form and are generally considered safe. However, if you experience any unusual reaction, please contact us immediately. Refunds in such cases are evaluated on a case-by-case basis after medical review.

 

| Homeopathic Treatment Note: Treatment outcomes in homeopathy depend on the patient's constitution, chronicity of disease, dietary habits, and compliance. Refunds are not offered on grounds of treatment outcome expectations, as we cannot guarantee cure timelines. Results vary from person to person.

​

3. Refund Process

​

  • To initiate a refund, contact us via WhatsApp/call at +91-7733844557 or email agrawalhomeoclinicjhalawar@gmail.com within the applicable timeframe.

  • Provide your appointment/order details, payment reference, and reason for refund.

  • Approved refunds are processed to the original payment method within 5–7 working days.

  • UPI/bank transfer refunds may take an additional 2–3 business days depending on your bank.

  • Cash payments will be refunded in cash at the clinic or via bank transfer as per mutual agreement.

​

4. Non-Refundable Items

 

Consultation fees for completed consultations

Dispatched/delivered medicines (except incorrect or damaged products)

Fees for urgently booked/priority consultation slots

Any charges waived or offered at a discount as part of a promotional offer

 

Need Help?

For any refund-related queries, reach out to us directly — we promise a prompt and fair resolution. Patient satisfaction is our priority.

 

Phone / WhatsApp: +91-7733844557

Email: agrawalhomeoclinicjhalawar@gmail.com

Address: In front of Jain Opticals, Purani Jail Road, Jhalawar, Rajasthan

Clinic Hours: Mon–Sat: 9:00 AM – 2:00 PM & 5:00 PM – 9:00 PM

bottom of page